Therapy FAQs:
What to Expect at Honest Hour

Yes! Each of our therapists is in-network with UMR, Aetna, and UnitedHealthcare. Before starting care, we’ll walk you through what’s covered, what your copay might be, and help you understand your benefits. If we’re not in-network with your plan, we’ll explain your out-of-network options (and even submit superbills for you if you want to seek reimbursement — we’ve got you).

Absolutely! Insurance companies require a mental health diagnosis to approve a mental health claim. While therapy notes aren’t shared with the insurance company, the diagnosis is a part of your permanent medical record.

Some of our therapists have limited sliding scale spots available. If cost is a concern, please reach out — we’ll do our best to match you with someone who fits your clinical needs and your financial reality.

Yes — therapy is a qualified medical expense, and we gladly accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Just let us know that’s how you’ll be paying and we’ll make sure your invoices are formatted properly for your records or reimbursement.

Yes! Each of our therapists is in-network with UMR, Aetna, and UnitedHealthcare. Before starting care, we’ll walk you through what’s covered, what your copay might be, and help you understand your benefits. If we’re not in-network with your plan, we’ll explain your out-of-network options (and even submit superbills for you if you want to seek reimbursement — we’ve got you).

Absolutely! Insurance companies require a mental health diagnosis to approve a mental health claim. While therapy notes aren’t shared with the insurance company, the diagnosis is a part of your permanent medical record.

Some of our therapists have limited sliding scale spots available. If cost is a concern, please reach out — we’ll do our best to match you with someone who fits your clinical needs and your financial reality.

Yes — therapy is a qualified medical expense, and we gladly accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Just let us know that’s how you’ll be paying and we’ll make sure your invoices are formatted properly for your records or reimbursement.