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Honest Hour is a virtual therapy practice serving BIPOC communities in NY, NJ, MD, DC.
  • What is the cancellation policy?
    We get it, life happens. Sometimes that results in needing to re-arrange our schedules. If you need to reschedule, please let us know as soon as possible. Cancellations within 24 hours will incur a cancellation fee that is equal to your full session rate.
  • Can I use my health insurance for therapy sessions?
    We currently accept Aetna, UnitedHealthcare and UMR insurance. In addition, most health insurance plans provide out-of-network coverage, meaning your insurance company will fully or partially reimburse you for care. We know navigating insurance can be quite confusing, which is why we provide a complimentary service, via Reimbursify, to help clients receive hassle-free reimbursements based on their plan benefits directly from their insurance company. Feel free to ask about it during our initial consultation!
  • Are there benefits to paying out of pocket?
    Absolutely! Insurance companies require a mental health diagnosis to approve a mental health claim. While therapy notes aren’t shared with the insurance company, the diagnosis is a part of your permanent medical record.
  • What form of payments do you accept?
    All major debit and credit cards including FSA/HSA.
About Your Care
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About Payment
  • What is the cancellation policy?
    We get it, life happens. Sometimes that results in needing to re-arrange our schedules. If you need to reschedule, please let us know as soon as possible. Cancellations within 24 hours will incur a cancellation fee that is equal to your full session rate.
  • Can I use my health insurance for therapy sessions?
    We currently accept Aetna, UnitedHealthcare and UMR insurance. In addition, most health insurance plans provide out-of-network coverage, meaning your insurance company will fully or partially reimburse you for care. We know navigating insurance can be quite confusing, which is why we provide a complimentary service, via Reimbursify, to help clients receive hassle-free reimbursements based on their plan benefits directly from their insurance company. Feel free to ask about it during our initial consultation!
  • Are there benefits to paying out of pocket?
    Absolutely! Insurance companies require a mental health diagnosis to approve a mental health claim. While therapy notes aren’t shared with the insurance company, the diagnosis is a part of your permanent medical record.
  • What form of payments do you accept?
    All major debit and credit cards including FSA/HSA.
More questions?
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